Frequently Asked Questions

Answers about Racaitech products, pricing, billing, data privacy, support, and integrations.

What is Racaitech?

We build practical AI & SaaS tools for SMBs—web page builders, real-estate micro-SaaS, and AI helpers for accounting/payroll.

Who are your products for?

Small and medium businesses that want to automate repetitive work and get clearer insights without large engineering teams.

How do I try your products?

Visit the Products page and request a demo. We can also provide a limited trial depending on the product.

Do you offer customizations?

Yes. We can tailor integrations, data models, and workflows for your use case.

What are the pricing options?

Pricing depends on product and usage. See the Pricing page for tiers; custom quotes are available for teams.

How are subscriptions billed?

Paid plans are billed in advance per term (monthly or annually). Invoices and receipts are emailed to the account owner.

What’s your refund policy?

Cancellations stop future charges. Partial refunds are not guaranteed unless required by law—see our Terms of Use.

How is my data handled?

We follow least-privilege access and store only what’s necessary. See our Privacy Policy for details.

Do you support on-prem deployments?

Select modules can be deployed on-prem or self-hosted. Ask us about supported environments.

Is my data used to train public models?

No. We don’t use your private data to train public models. For any optional features, we’ll ask for explicit consent.

What integrations are available?

Common options include MySQL/SQL databases, webhooks, CSV import/export, and selected third-party APIs.

How do I get support?

Email support@racaitech.com. Paid plans include priority support and incident updates.